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IT Business Analyst

Hybrid ITSM Process Improvement Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Clarivate Analytics
Full Time position
Listed on 2026-01-30
Job specializations:
  • IT/Tech
    IT Business Analyst
Job Description & How to Apply Below
A global leader in analytics located in Kansas City is seeking a Business Process Consultant to enhance IT service quality and governance. The successful candidate will support ITSM processes, analyze service performance, and collaborate with cross-functional teams to improve reliability and customer experience. A Bachelor's degree in IT or Business, along with 2+ years of relevant experience, is required. This hybrid role allows for 2-3 days of on-site work weekly.
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