Lead IT Systems Applications Engineer

Overview

Lead IT Systems Applications Engineer oversees programming and support for application systems development and maintenance projects, with a commitment to stakeholder satisfaction. Provides technical expertise and support to analysts and engineers. Lead Engineers oversees medium size projects/technical initiatives through all phases of the systems development lifecycle including planning, development, implementation, issue management and operational transition for support. Leads maintenance and support of Business Applications, data integrity and environments including configuration of application settings and security.

Manages comprehensive system monitoring to ensure optimal system stability, while consistently meeting or exceeding Service Level Agreements (SLAs) and Operational Performance Agreements (OPAs). Lead Engineer develops Application Engineer skills through coaching, training, and feedback. #LI-DNI

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005.

If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

• Lead the execution of programming, build of programs and scripts for integrations, monitoring, data transmissions, reports, dashboards, workflows, scripts and queries to support the Business Applications as needed. Manage the investigation and implementation of new technology presented by the vendor for data replication, reporting, analytics, and workflows. Lead engineers in gathering requirements and documenting design and operational support documentation.
• Provide troubleshooting and system support by overseeing implementation of solutions to complex issues with application configuration, security, and data replications across multiple environments. Demonstrate critical thinking and problem solving. Answer user questions and track problems received. Troubleshoot system and data issues and failures. Lead implementation of audits/process improvements to promote system integrity. Manage the methods to track and resolve issues and questions.
  
  Lead the team in monitoring systemic problems to proactively identify, determine root cause and resolve before they become larger. Research solutions and implement with minimal impact to users and development.
• Oversee upgrading, configuring, testing and maintaining business applications by working closely with developers and analysts. This includes application security, programming, data copies and data replications.
• Manage written and verbal communication with Vendors, Analysts, Functional Teams/Stakeholders, and Managers to gather requirements, report progress, issues, and project details. Respond to user requests and incidents. Assist with coordinating meetings / testing times with functional teams and outside vendors.
• Engineer will lead engineers in the design, build and support of SQL jobs and processes to extract and load data into data warehouses and data marts, and development and maintenance of analytics cubes. Work closely with DBAs to monitor and optimize performance of databases.

• Bachelor's Degree in a technical related degree (CS, CIS, MIS) or related field and 5-7 years' experience leading work in…