Implementation Manager – MM

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Location(s):
Denver, CO / Kansas City, MO – Hybrid

SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

• Flexibility:
  Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401(k) Matching Program, Professional Development Reimbursement
• Work/Life Balance:
  Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing:
  Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives:
  Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
• Training:
  Hands-On, Team-Customized, including SS&C University
• Extra Perks:
  Discounts on fitness clubs, travel, and more!

• Own and manage end-to-end implementation projects, ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership
• Design and maintain a repeatable conversion and migration strategy
• Manage and control system configuration of client UAT and production environments for both new and software upgrade implementations
• Work closely with Calastone customers to manage client UAT and implementation programmes
• Work in conjunction with Calastone project managers to develop and test implementation run books
• Facilitate end user training on Calastone software products
• Provide go-live and post implementation support
• Proactively manage changes in project scope, identify potential issues and devise contingency plans, using appropriate techniques (e.g. Risk logs, Change requests)
• Provide regularly scheduled updates to internal and external stakeholders and hold weekly project update meetings throughout the implementation lifecycle
• Manage expectations for internal and external stakeholders to ensure satisfaction throughout the implementation process
• Serve as the first level of escalations for all Project-related risks and issues

• Experience managing software implementation projects in software/professional services company
• Experience implementing SaaS products preferred
• Experience implementing and migrating financial systems preferred (e.g. Transfer Agency Platforms, Fund Accounting Platforms, Money Market Platform)
• Ability to manage and prioritize multiple requirements, deadlines, and projects
• Excellent communications skills in English (verbal and written)
• Experience using Microsoft Projects or other Project Management solutions is highly desirable
• Moderate travel required to client sites when necessary
• Deep Knowledge of Lean and Agile software development processes

• Delivery and Impact – Self-starter and resourceful: taking the lead is second nature and you are comfortable driving things independently within a very collaborative environment, continuously reaching to colleagues and other parties and not waiting for things to happen. Raises risks and issues promptly to the relevant bodies alongside recommendations for mitigation.
• Communication – Confident, accurate, deliberate and direct. Ability to articulate complex issues concisely and effectively. Accustomed to pre-empting stakeholders to facilitate decision making. Engaged listener to steer client conversations and factor in their input.
• Conduct – Demonstrates the corporate values of connected, supportive, creative and driven. Show a strong work ethic and the highest levels of professionalism and integrity.
• Teamwork – Able to provide guidance to those within their peer…