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IT Support Technical Support

Lead Endpoint Support Analyst—Operations & Escalations

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Children's Mercy
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28.2 USD Hourly USD 28.20 HOUR
Job Description & How to Apply Below
A children's healthcare organization is looking for a Senior Analyst, Endpoint Support to lead daily operations, ensure effective troubleshooting, and maintain technical documentation. The ideal candidate should have strong experience in technical support or customer service, with an emphasis on endpoint devices and communications. This role is not eligible for remote work and requires onsite presence at one of the organization's locations.

Starting pay is competitive, beginning at $28.20 per hour depending on experience and education.
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