Technical Engagement Manager
Listed on 2026-01-25
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IT/Tech
IT Business Analyst, IT Consultant, IT Support, Technical Support
Overview
New Edge Growth | Technical Engagement Manager | Job Description
Title
:
Technical Engagement Manager
Location
:
Overland Park, KS
Company Description
:
New Edge Growth is a global Rev Ops and GTM agency focused on accelerating time to value and increasing profitable growth for private equity-backed B2B SaaS and technology companies. Founded and led by former CROs, CMOs, and Rev Ops leaders, the firm brings deep real-world leadership experience in building integrated revenue systems that drive scale, not just growth. Their services span the full Rev Ops and go-to-market spectrum—including technology services (implementations, migrations, integrations and development) and consulting services (Rev Ops as a Service, GTM as a Service and AI as a Service) with a focus on revenue technologies such as Hub Spot, Salesforce, Gong, Clay, Consensus, Crossbeam, and Deal Hub—powered by a proprietary SPORT framework (Strategy, Process, Organization, Reporting/Analytics, Technology).
By combining strategic guidance with hands-on execution and a curated tech stack, they help clients align sales, marketing, and customer success to drive predictable pipeline impact quickly.
Company Mission
:
Building scalable, measurable and prifitable revenue growth engines.
Company Values
:
Vulnerability:
Curiosity, Learning, Humility, Transparency, Earn Trust, Accountability, Embrace Failure, Coordination, Collaboration, Supportive
Consultative:
Critical Thinking, Problem Solving, Ask Questions, Value First, Earn Trust, Talk Less, Listen More
Prepared:
Collaboration, Challenge, Strategic, Critical Thinking, Problem Solving, Communicative
Team First:
Air Cover/Ground Cover, Supportive → We not me, Grace, Coordinate, Collaborate, Communicate, Ego at the Door, Accountability, Know Your Role
Role Description
:
This is a full-time on-site role for a Technical Engagement Manager, located in the Kansas City Metropolitan Area. The Technical Engagement Manager will be responsible for managing and executing software implementation projects, providing strategic consulting to clients, managing the account, and ensuring successful project outcomes. Daily tasks include analyzing client requirements, developing and executing project plans, collaborating with stakeholders, and providing ongoing support to ensure client satisfaction.
This role is a hybrid between project management, consulting, and account management.
Key Responsibilities
:
Core Technology Expertise
- Proven hands-on experience implementing and configuring software like Gong, Hub Spot, Salesforce, Deal Hub and adjacent revenue technology products.
- Advanced knowledge of CRM platforms (Hub Spot, Salesforce, or equivalent) — setup, configuration, custom fields, workflows, reporting, and integrations.
- Experience designing and deploying integrations across revenue technology stacks, using middleware (Workato, Zapier, Tray.io) or native connectors.
- Skilled in data management and migrations, including cleansing, deduplication, schema design, and maintaining data integrity across systems.
- Strong understanding of revenue automation design (e.g., lead routing, task creation, lifecycle stages, alerts, and reporting automation).
Execution & Quality
- Ability to translate business processes into revenue technology configurations that drive measurable improvements in sales execution and reporting.
- Adept at QA/UAT testing, validation, and troubleshooting to ensure reliable go-lives and seamless system adoption.
- Skilled in designing implementations with scalability and future growth in mind.
Revenue Tech Advisory
- Strong ability to conduct discovery sessions and process mapping to identify gaps and opportunities in sales, marketing, and customer success operations.
- Experience advising clients on best practices in Rev Oos and GTM technology: including usage, frameworks, scorecards, training, and adoption metrics.
- Ability to recommend CRM architecture improvements to support better pipeline management, forecasting, and reporting accuracy.
Business Outcome Orientation
- Focused on enabling sales productivity, deal visibility, and coaching effectiveness through best-in-class configuration and enablement.
- Skilled at aligning…
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