Implementation Manager – MM

Overview

As a leading financial services and healthcare technology company, SS&C is headquartered in Windsor, Connecticut with 27,000+ employees in 35 countries. SS&C serves 20,000 financial services and healthcare organizations ranging from large enterprises to small and mid-market firms, delivering expertise, scale, and technology.

Implementation Manager – MM

Location(s): Denver, CO / Kansas City, MO - Hybrid

SS&C is committed to hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation. We encourage applicants from all backgrounds and experiences.

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401(k) Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to celebrating the variety of backgrounds, talents, and experiences of our employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel, and more

• Own and manage end-to-end implementation projects, ensuring on-time delivery, meeting budgetary demands, and maintaining overall project ownership
• Design and maintain a repeatable conversion and migration strategy
• Manage and control system configuration of client UAT and production environments for both new and software upgrade implementations
• Work closely with Calastone customers to manage client UAT and implementation programmes
• Collaborate with Calastone project managers to develop and test implementation run books
• Facilitate end user training on Calastone software products
• Provide go-live and post-implementation support
• Proactively manage changes in project scope, identify potential issues and devise contingency plans, using techniques such as risk logs and change requests
• Provide regularly scheduled updates to internal and external stakeholders and hold weekly project update meetings throughout the implementation lifecycle
• Manage expectations for internal and external stakeholders to ensure satisfaction throughout the implementation process
• Serve as the first level of escalation for project-related risks and issues

• Experience managing software implementation projects in a software or professional services company
• Experience implementing SaaS products (preferred)
• Experience implementing and migrating financial systems (preferred), e.g. Transfer Agency Platforms, Fund Accounting Platforms, Money Market Platform
• Ability to manage and prioritize multiple requirements, deadlines, and projects
• Excellent communication skills in English (verbal and written)
• Experience using Microsoft Projects or other Project Management solutions (highly desirable)
• Moderate travel required to client sites when necessary
• Deep knowledge of Lean and Agile software development processes

• Delivery and Impact - Self-starter and resourceful with the ability to lead independently within a collaborative environment; raises risks and issues promptly with recommendations for mitigation
• Communication – Confident, accurate, deliberate and direct; able to articulate complex issues concisely and facilitate decision making
• Conduct - Demonstrates professional values and integrity
• Teamwork - Able to guide peers and work in a multidisciplinary team
• Management - Able to manage priorities and lead teams to delivery
• Problem Solving – Identifies and solves problems across product, political, organizational, and technical areas
• Organisation – Provides regular feedback to address issues and encourage performance
• Influence – Provides open feedback with actionable intent
• Open to learning from others and trying new approaches

Thank you for your interest in SS&C. To apply, please visit our careers page on the corporate website at

Salary information:
Colorado range for the position: 121,000 USD to 131,000 USD.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate based on race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.