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Technical Support IT Support

IT Incident Triage Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Lightedge
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading IT service provider in Kansas City is seeking a Triage Technician to be the first responder for customer requests and technical alerts. The ideal candidate will need a High School Diploma and possess strong customer service skills, excellent problem-solving abilities, and the capacity to work in a team. Responsibilities include monitoring client systems, documenting communications, and routing issues to the appropriate teams.

This role offers a chance to contribute significantly to customer experience in a dynamic environment.
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