Senior AI Systems Analyst

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative, media, enterprise, and data analytics services for clients.

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and each other. We collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.

The highly skilled and experienced Senior AI Systems & Agent Developer is part of our AI Agency team. This senior-level position is a unique hybrid role that combines the responsibilities of a Systems Analyst and an AI Developer. The ideal candidate will be a strategic thinker and hands‑on developer, capable of leading projects from conception to completion.

Candidate will be responsible for translating business problems into detailed requirements, designing the agents and developing cutting‑edge generative AI agents using no‑code generative agent development tools, and leading a team of developers. This is a leadership role that requires excellent communication and stakeholder management skills, and a passion for driving innovation in the AI space.

• Collaborate with stakeholders to understand business needs and translate them into detailed requirements and agent specifications.
• Analyze and document existing processes to identify areas for improvement and automation.
• Create and maintain comprehensive documentation, including requirements, system design, and user manuals.

• Design, develop, and deploy autonomous AI agents using generative AI tools and frameworks such as Gemini Enterprise and Copilot.
• Integrate AI agents with existing business software, tools, and APIs.
• Review test plans to ensure the quality and reliability of AI agent outputs against expected business outcomes.
• Coordinate with users to conduct User Acceptance Testing (UAT) and obtain sign‑off for deployment.
• Oversee the rollout and deployment of AI agents into production environments.
• Document approvals for audit and tracking purposes.

• Act as the primary point of contact for stakeholders, providing regular updates on project progress.
• Communicate complex concepts, processes, and solutions to both technical and non-technical audiences.
• Manage stakeholder expectations and ensure that the final solution meets their needs.
• Collaborate with the development team to translate business needs into requirements.
• Plan work to meet business requirements and timelines.
• Foster a culture of innovation, collaboration, and continuous learning within the team.

• Stay up-to-date with the latest advancements in generative AI, machine learning, and related technologies.
• Research and evaluate new tools and technologies that can improve the development process and the capabilities of our AI agents.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

• 5+ years of experience as a Systems Analyst and 2+ years focused as an AI Developer.
• Proficiency in AI tools and frameworks such as Gemini Enterprise and Copilot.
• Experience fine-tuning transformer models using frameworks such as PyTorch.
• Familiarity with vector databases (e.g., Pinecone, FAISS, Weaviate, Chroma) and RAG pipelines.
• Strong grasp of prompt engineering, model evaluation, and…