Marriott Kansas Club Plaza - Front Desk Manager

Overview

Join Our Team as a Front Desk Manager! At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point.

If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

Key Skills/Responsibilities

• Guest Experience Extraordinaire:
  Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
• Front Desk Leader:
  Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
• Smooth Operator:
  Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
• Revenue & Communication Ace:
  Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you re chatting with guests or coordinating with your team.

• 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• 5+ years of progressive experience in a hotel or related field with supervisory experience
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver s license from the applicable state.

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Redesigned with our guests' needs in mind, Kansas City Marriott Country Club Plaza allows travelers to live in luxury while they're away from home. Providing easy access to many popular local attractions such as Uptown Theater, Sprint Center, Westport and the Kansas City Art Institute, our elegant hotel is a great home base for short business trips or long vacations. Located within walking distance to the Country Club Plaza with complimentary door-to-door shuttle service as well.

Elevating travel expectations one day at a time, our chic rooms and suites feature large flat-panel TVs, complimentary Wi-Fi and spa-like bathrooms. After getting a good night's rest inspired by our luxury bedding, guests can wake up with a cup of signature Starbucks® coffee from Cafe Express, our on-site coffee house. When guests get hungry, they can enjoy a delectable meal from one of our two restaurants, then burn some calories at our fitness center.

Whether visitors are in town for work or play, they ll love the time they spend in the Country Club Plaza area.