Event Staff - Room

Join to apply for the Event Staff - Living Room role at Live! Hospitality & Entertainment

KC Live! is the Midwest's premier entertainment destination. An entire city block with two levels of world-class restaurants, taverns and night spots, KC Live! is where Kansas City goes to play. KC Live! also features a full-concert stage where the country's most premiere musicians and bands perform weekly during the summer and for special events throughout the year.

Responsibilities Include, But Are Not Limited To

• Greet all guests upon entrance with a smile.
• Provide guest assistance at venue entrances and throughout the venue.
• Scan tickets or passes to verify authenticity.
• Provide assistance to guests with questions including directions around the venue, performance information, etc.
• May assist in verifying staff credentials to restricted areas.
• Work with fellow staff members to prepare, set up, and breakdown events
• Additional tasks as requested by management.

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers and guests.
• Mix ingredients and prepare cocktails and other drinks according to drink recipe.
• Serve wine, and bottled or draft beer.
• Take beverage orders from serving staff or from guests.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Complete all side work as assigned.
• Be well-versed in the products in order to guide the guest experience and sell food and beverage items.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption.
• Present and encourage current promotions to guests.
• Accurately record and account for all items ordered and secure payment from guest.
• Accurately account for all sales and receipts and record tips as outlined in company policies and procedures.

• Show that you are an energetic, outgoing, fun person while maintaining professionalism.
• Perform basic prep work behind the bar: refilling ice bins, restocking beer/liquor, cutting garnishes.
• Change empty kegs in keg room, including moving full kegs of beer.
• Assist in maintaining a clean and tidy environment by cleaning up spills and emptying trash cans.
• Organizes bar and drink ware.
• Clear and clean bar in a timely manner.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively, clearly, patiently and humorously with co-workers and guests.
• Complete all side work as assigned.

• Must be 18 years or older
• Must be able to work flexible hours, including nights, weekends, and / or holidays
• Must be able to stand and walk for 8+ hours
• Must be able to carry / lift items weighing up to 25 lbs
• At least one year of experience with cash handling.
• Must be able to communicate in a professional and effective manner in an intense and dynamic guest service environment.
• Must speak fluent English, other languages preferred.

• Strong attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects, products and credit card machines.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and move about the entire venue safely and efficiently.
• Communication skills for interacting with guests, employees and third parties that reflect the venue, the brand and the Company.
• Reading abilities often used when reviewing guests' identification.
• Basic mathematical skills used frequently.
• May be required to work nights, weekends, and/or holidays.

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