Guest Room Attendant

Overview

Room Attendant Hampton Inn Kansas City WOF. Cleans and stores hotel linens in a timely, organized manner to ensure that the hotel’s laundry and linen needs are met.

• Receives soiled linens by bag, cart, or chute from the floors. Sorts all articles by kind, color, and degree of soil.
• Inspects all laundry and linens and records all damaged or stained items.
• Operates washers and dryers according to recommended capacity and other manufacturers’ guidelines.
• Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
• Folds clean linens and stores as appropriate. Operates linen feeder, sheet folder, towel folder, and table linen ironer machines.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management.

• Organizational skills.
• Attention to detail.
• Interpersonal skills.
• Knowledge of standard and circumstantial laundering techniques.
• Thorough and flexible worker.

• Will be required to work weekends and holidays.
• Will be required to use common household chemicals.
• Will be required to work in a fast-paced environment.

• Reports to:
  
  Director of Housekeeping, Housekeeping Supervisor.