Medical Assistant ; MA + Front Desk

Overview

Description The Medical Assistant 2 supports physicians with hands-on patient care and provides front desk support such as scheduling, check-in, and patient communication. You’ll use both your clinical skills and your administrative strengths. This hybrid role is perfect for someone who enjoys variety and wants to be cross-trained in multiple areas of the office.

Schedule: Monday–Friday only (no nights, no weekends)

• Welcome and room patients, take vitals, and prepare them for exams
• Assist providers with procedures, injections, wound care, and in-office treatments
• Apply DME/strappings, take X-rays, and support lab specimen processing
• Maintain clean, stocked exam rooms and sterilize instruments
• Answer phones, schedule appointments, and manage provider calendars
• Support patient check-in/out and provide excellent customer service
• Verify insurance, referrals, authorizations, and collect copays/balances
• Update EMR records and assist with orthotics tracking and billing follow-up

• High School Diploma or GED required
• Completion of a Medical Assistant program or 2+ years of clinical experience preferred
• CMA or RMA certification is a plus
• Strong communication, multitasking, and customer service skills
• Comfortable using EMR systems and basic insurance processes
• Tech-savvy and proficient in Microsoft 365 (Word, Excel, Outlook, Teams)
• Flexible team player who enjoys helping wherever needed

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

• Ability to sit, stand, walk, and use office/clinical equipment throughout the day
• Occasional lifting up to 50 lbs and carrying up to 25 lbs
• Repetitive motions including typing and reaching