Patient Service Coordinator

Overview

Overview We are seeking a Patient Services Coordinator
, internally referred to as our Scheduler. A Patient Services Coordinator is responsible for organizing patient appointments, scheduling medical procedures and consultations, and overseeing billing processes while coordinating with healthcare providers and patients.

Shift’s Available: Days – Monday thru Friday (8:00am to 4:30pm)

Employment Type: Full Time

Hours: 8-hour shifts – 7:30am to 3:30pm

Location: Providence Medical Center – Kansas City, KS

Benefits: Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time and holidays
• Bereavement leave, FMLA and other leave options
• Employer 401K options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Essential Duties and Responsibilities (includes, but not limited to):

• Schedule patient appointments for medical procedures, consultations, and follow-up visits (such as clinic visits, Radiology, or other locations as needed), including obtaining prior insurance authorizations
• Verify patient demographic information and insurance information, including insurance authorization requests, approvals, or denials
• Handle various insurance related tasks such as verifying patient insurance coverages, eligibility for medical services, pre-authorization, and prior authorization approvals
• Submit insurance claims and billing information, follow up on unpaid or denied insurance claims, and communicate with insurance companies to resolve billing discrepancies or coverage issues
• Communicate with patients to confirm medical appointments and provide necessary instructions; coordinate with other departments that may require equipment, instrumentation and supplies from outside vendors for scheduled surgeries
• Ensure efficient use of resources, minimize scheduling conflicts, and provide excellent customer service to all patients, visitors, and medical staff
• Update electronic health records (EHR) with appointment details and patient information accurately
• Adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and maintain patient confidentiality

Education, Experience, Training

• Previous experience in a medical setting, preferred.
• Knowledge of medical terminology, preferred.
• High School Diploma or Equivalent, preferred.
• Customer Service experience, preferred.

Full Time

Days

Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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