Patient Safety Technician

Overview

Position:
Patient Safety Technician (PST). The PST plays a vital role in supporting patient care by providing continuous, in-person observation for individuals who require close monitoring due to medical or behavioral needs. This entry-level position is ideal for individuals interested in starting a career in healthcare and making a meaningful impact on patient safety and well-being.

Hospital or clinical setting. Shifts may include nights, weekends and holidays depending on patient needs. At Children's Mercy, we strive to create a workplace that reflects the community we serve and uphold our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, as part of transparency and safety, immunization requirements are noted: seasonal influenza vaccination is a condition of employment. New employees may be asked to provide immunization records and discuss exemptions with Human Resources.

• Provide direct, one-on-one observation of patients at risk of harming themselves or interfering with medical equipment such as IV lines, feeding tubes, or catheters.
• Monitor and report changes in patient behavior, mood, or physical condition to nursing staff promptly.
• Offer compassionate support and reassurance to patients experiencing confusion, agitation, or emotional distress.
• Ensure a safe and calm environment by following established protocols and maintaining situational awareness.
• Collaborate with nursing and clinical teams to support patient care plans and safety measures.
• Maintain confidentiality and uphold patient dignity at all times.

• HS diploma or equivalent
• No prior healthcare experience necessary / On-the-Job Training
• Strong communication and interpersonal skills
• Ability to remain attentive and responsive for extended periods
• Commitment to patient safety and compassionate care
• BLS Required Upon Hire – training provided through Children's Mercy
• De-escalation training provided through Children's Mercy

The benefits plans at Children's Mercy are designed to meet the changing needs of our employees and their families.

Our pay ranges are market competitive. The pay range for this job begins at $18.54/hr, but your offer will be determined based on your education and experience.

Children's Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. The hospital does not discriminate against prospective or current employees based on race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire.

Children's Mercy is smoke and tobacco free.

CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We hire great people from a wide variety of backgrounds to strengthen our hospital and patient care.

If you share our values and enthusiasm for service, you will find a home at CM.