Donor Care Tech I​/Muo

Overview

Under the supervision of the Collection Supervisor, the role is responsible for transporting to mobile sites the necessary equipment and supplies for blood collections, setting up and breaking down mobile site equipment, and ensuring all equipment and supplies are prepared and stored on the vehicle before departure. The position performs donor suitability, histories and blood collection procedures, ensures donor safety and the safety, purity and potency of the blood collected, and handles care of blood after collections including storage and transportation.

The role promotes a positive image of CBC to the community.

• Drives assigned vehicles to and from sites in a lawful and safe manner.
• Adheres to DOT regulations.
• Ensures all necessary equipment and supplies are loaded on the vehicle prior to departure from the mobile packing area.
• Loads, unloads and reloads equipment and supplies as needed for blood collections at mobile sites.
• Labels all blood collection materials according to Standard Operating Procedures (SOP).
• Performs setup and breakdown of the mobile site according to SOP.
• Responsible for processing blood after collection including segmenting, providing temporary storage and transporting to the center.
• Performs required quality control on equipment used.
• Responsible for unit and tube verification and segment identification.
• Complies with all safety policies and procedures.
• Responsible for accurate and timely completion of all applicable paperwork and equipment and supply checklists.
• Maintains professional conduct in all interactions with chairperson, donors, and co-workers.
• Maintains confidentiality of personal information regarding donors and staff.
• Frequently works more than 40 hours per week.
• Communicates and interprets intermediate information in English to all members of the public and CBC staff.
• Performs donor interview and evaluates donor suitability for donation based on current SOP criteria.
• Determines donor hemoglobin by obtaining a finger-stick sample.
• Takes and documents donor blood pressure, pulse and temperature.
• Performs blood collection procedures according to SOPs, including QC, skin preparation, phlebotomy, obtaining tube samples and removing needles.
• Attends to donor comfort and safety post-donation, including those having reactions or complications, and notifies the Collection Supervisor.
• Maintains confidentiality of all information regarding donors.
• Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center when necessary.
• Assists in unloading, assembling, maintaining, dismantling and reloading of equipment and supplies, if necessary.
• Complies with CBC safety policies and procedures.
• Demonstrates excellent customer service when dealing with donors, community members and co-workers.
• Exhibits professionalism in dress, personal grooming and hygiene.
• Maintains prompt and regular attendance.
• Set up and break down mobile site equipment before and after mobiles, assist in phlebotomy area with discontinuing units, filling tubes and helping with reactions.
• Performs additional functions related to care of blood after collection including storage and transportation.
• Must have and maintain a valid operator’s license (MO Class E or KS Class
  
  C) and a clean driving record.
• Heavy lifting is required.

• High school diploma or equivalent
• Valid MO Class E Driver's License or KS Class C Driver's License with excellent driving history
• Work hours and days vary, flexibility required

• Excellent customer service skills
• Good writing skills to document as needed
• Good verbal skills to communicate with donors, chairpersons, community, and co-workers
• Ability to work independently and as part of a team
• Computer skills
• Good driving skills and record
• Maintains professional demeanor and attitude
• Truck driving experience is a plus

• Knowledge of basic medical terminology

Prefer an individual with at least 6 months of experience in a health-related field and phlebotomy.

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations.

NYBCe’s Lindsley

F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of blood borne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with CBC on Facebook, X, Instagram, and Linked In.