BH Patient Access and Scheduling Specialist

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Job Title: BH Patient Access and Scheduling Specialist

Location: Lakewood Counseling Service, UH Behavioral Health, Kansas City, Missouri

Department: Patient Access Behavioral Health UHTMC

Position Type: Full time

Work Schedule: 8:30 AM - 5:00 PM

Hours Per Week: 40

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources.

Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

• High school diploma or equivalent required
• Experience in clerical, patient contact, hospital business office or insurance
• Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
• A minimum of one year's experience as a Patient Access & Scheduling Representative.
• Concise written communication skills and keyboarding skills required.

• Knowledge of basic medical terminology
• Previous experience as a Patient Access Representative with the organization or at another organization.