Family Support Provider

POSITION SUMMARY

The Family Support Specialist works alongside Youth Community Support workers to provide support to parents/guardians of children with serious mental health issues. The Family Support Specialist must be a parent of a child who has or has had mental health needs, and who is able to provide support and encouragement to parents whose children are currently receiving services for mental health needs.

• Provides information and support to the parent/caregiver so they have a better understanding of their child/youth's needs.
• Assists parents/guardians in understanding the planning process and the importance of their voice in the development and implementation of the individualized, strength-based treatment plan.
• Assists the family in understanding the roles of the various providers and the importance of the "team" approach.
• Empowers parents/caregivers to become involved in activities related to planning, development, and implementation of services for the client.
• Discusses the benefit of natural supports within the client’s family and community.
• Introduces methods of problem solving and development strategies to address issues. Provides support and information to parents/caregivers of Transition Age Youth related to the shift from being the decision maker to being the support for youth.
• Connects families to community resources.
• Completes progress notes in Avatar within 72 hours, clearly documenting the intervention and reason for the intervention.

• High School diploma or equivalent required, some college experience preferred.
• Must have valid driver license, state required insurance, and reliable transportation.
• Must be a Missouri resident for at least 2 years.
• CPR/First Aid Certification.
• Completion of the Family Support Provider training as approved and provided by the Division of Behavioral Health at earliest opportunity upon hire.

• Must be a parent/family member of a child who has received mental health services for a behavioral or emotional disorder.

• The ability to navigate multiple social systems from a parent/guardian perspective.

• Must be flexible in hours to meet the needs of parents/families. Excellent customer relationship skills.
• Working knowledge of Microsoft Office programs, including Microsoft Outlook, and the ability to use the internet for basic tasks.
• Ability to use basic business equipment.