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BH Patient Access and Scheduling Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Truman Medical Centers
Full Time position
Listed on 2025-12-17
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
** If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
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** BH Patient Access and Scheduling Specialist
101 Truman Medical Center#
** Job Location
** Lakewood Counseling Service, UH Behavioral Health Kansas City, Missouri#
** Department
* * Patient Access Behavioral Health UHTMC#
** Position Type
** Full time#
** Work Schedule
** 8:30AM - 5:00PM#
** Hours Per Week
** 40#
** Job Description
** Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system.  Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources.
Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Required:

* High school diploma or equivalent required
* Experience in clerical, patient contact, hospital business office or insurance
* Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
* A minimum of one year’s experience as a Patient Access & Scheduling Representative.
* Concise written communication skills and keyboarding skills required.

Preferred:
* Knowledge of basic medical terminology
* Previous experience as a Patient Access Representative with the organization or at another organization.
** Working at University Health is about making a difference. It's providing the best care to every patient every day.
** University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.
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