Multi-Unit Team Leader

Multi-Unit Team Leader at H&R Block

Join to apply for the Multi-Unit Team Leader role at H&R Block.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business as part of Block Next, a multi-year roadmap focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Provide leadership over three H&R Block tax offices, guiding customer-centric teams to accelerate seasonal tax business.
• Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office-related growth objectives for three tax offices.
• Lead daily team meetings and communicate essential information to tax office associates.
• Create associate work schedules across all offices and ensure accurate timekeeping and labor management.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

• People management experience with demonstrated ability to grow and develop associates.
• Aptitude for executing growth plans and leading toward a growth culture.
• Strong decision-making and judgment skills; ability to operate in a fast-paced environment with minimal supervision.
• Strong interpersonal and communication skills with a customer-centric mindset.
• Computer proficiency in MS Office.
• Bachelor’s degree in a related field, or a high school diploma with equivalent experience.
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).

You will start with a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Discounts on everyday items and services.
• Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements apply).
• See all available benefits at

H&R Block is committed to a Connected Culture where trust, care, and connections help everyone belong. We offer an exceptional work environment and value colleagues who support each other’s growth. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.

Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.