Consumer Loan Accounting Rep

Summary

Support loan operations by booking loans, processing transactions, and providing client service.

• Process consumer and mortgage loan payments and payoffs.
• Book new 1–4 family mortgage loans and review bookings completed by others.
• Prepare payoff quotes, loan verifications, and handle ACH payment requests.
• Assist with preparing cashier’s checks and mortgage closings by releasing outgoing wires.
• Review HELOC advances and post payoffs for loans sold on the secondary market.
• Monitor and respond to tasks and inquiries received by mail, email, phone, and internal workflow systems.
• Protect all client and bank information confidentially and follow all company policies.
• Other specified duties as assigned.

The Consumer Loan Acctng Rep I position pays a minimum of $20.00 per hour.

Full‐time associates are eligible for our benefits package:

• Medical
• Dental
• Vision
• 401(k) plan
• Company paid life insurance
• Short and Long-term disability insurance
• Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.

• Strong attention to detail and accuracy.
• Ability to organize and prioritize work effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite, including Excel.
• Ability to learn and embrace RPA (Robotic Process Automation) and AI‑driven tools to improve workflow efficiency.

• High school diploma or equivalent, required.

Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, protected veteran status, disability. Academy Bank and Armed Forces Bank provides affirmative action data on protected veteran status or disability. If you need an accommodation for any part of the employment process, please email