Client Relationship Consultant ; Banker - Armour, MO
Listed on 2026-01-10
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Finance & Banking
Bank Customer Service -
Customer Service/HelpDesk
Bank Customer Service
Client Relationship Consultant 2 (Banker) - Armour, MO
U.S. Bank is looking for a Client Relationship Consultant to build strong, trust‑based relationships with customers across multiple channels, including in‑person, by appointment, and virtually. The role focuses on providing the best possible counsel while embracing a digital‑first mindset and delivering an optimal client experience.
Job Description
• Build relationships and proactively engage customers to assess and meet their banking needs.
• Obtain, process, and verify customer and account information; educate clients on deposit and loan products.
• Recommend solutions based on customer goals and unique needs.
• Maintain a working knowledge of consumer and business banking products, including digital services.
• Open new accounts, complete service requests, and submit credit applications.
• Collaborate with branch team members to deliver consistent, accurate client service.
Basic Qualifications
- High school diploma or equivalent.
- Minimum 3 to 4 years of retail banking experience or equivalent training.
Preferred Skills/Experience
- Proven ability to build and foster relationships through proactive outreach.
- Excellent communication and client engagement skills.
- Strong knowledge of bank policies, procedures, and support systems.
- Customer‑service and interpersonal proficiency.
- Experience demonstrating digital products and self‑service technologies.
- Digital‑first mindset when exploring customer needs.
- Basic proficiency in making appropriate recommendations both reactively and proactively.
- Financial services industry experience is a plus.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short‑term and long‑term disability
- Pregnancy disability and parental leave
- 401(k) and employer‑funded retirement plan
- Paid vacation (2–5 weeks based on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour per 30 hours worked, up to 80 hours per calendar year (unless otherwise provided by law)
E‑Verify
U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. facilities. Learn more about the E‑Verify program.
Salary Range
$20.00 – $22.50 per hour (location dependent). The actual range may vary by role location.
Equal Opportunity Employer
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Posting may be closed earlier due to high volume of applicants.
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