Customer Growth Lead Americas

Immutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.

Currently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like Raven Quest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.

Our ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined.

Immutable is entering a new era where our success depends not only on shipping world class products, but on helping our game studio partners use them to drive real growth. We are looking for a Customer Growth Lead, Americas to partner directly with studios across the region to activate our growth products and help them scale player acquisition, retention, and monetisation on Immutable.

It is a strategic, high-leverage role that blends commercial problem‑solving with hands‑on execution. You will diagnose growth bottlenecks, design activation strategies, bring the right specialists together, and ope rationalise the rollout end‑to‑end. If a studio is trying to launch faster, reduce churn, accelerate acquisition, or scale, you will be the person who figures out how to unlock that growth.

You’ll be deployed into the most important opportunities across the region, partnering closely with Customer Growth, Business Development, Partnerships, and Product. The role is ideal for someone who loves variety, ambiguity, and owning problems from strategy to execution with a clear scorecard for impact.

• Work directly with studio partners to diagnose growth challenges, design activation plans, and unlock measurable outcomes
• Bring cross‑functional teams together to ope rationalise activation strategies and accelerate partner time to value
• Turn successful activation patterns into repeatable playbooks and scalable growth programs for future customers
• Identify upsell and expansion opportunities by analysing performance trends and customer behaviour
• Collaborate with Product and Delivery to continually refine how studios adopt and scale Immutable’s growth products
• Act as the strategic point of escalation for high‑value partners and ensure delivery meets commercial expectations

• Experience driving commercial outcomes for customers in a high‑growth, fast‑moving environment
• 2+ years in top‑tier strategy consulting with a proven track record of solving complex commercial or go‑to‑market challenges
• A strong problem‑solving toolkit with the ability to quickly define a challenge, design the model, and turn the answer into an executable plan
• Hands‑on experience activating or scaling go‑to‑market initiatives within a tech or gaming context
• Strong communication and influencing skills, with the ability to translate complex ideas into compelling narratives for internal and external stakeholders
• Bias for action, with comfort working in ambiguity, and shifting priorities without losing momentum
• High learning velocity and curiosity for gaming and web3, with motivation to apply strategic thinking to emerging growth models
• A proactive, energetic style suited to autonomous, high‑impact roles where results matter more than theatrics

• Crypto native or prior exposure to web3, gaming, or digital assets
• Experience in growth, performance marketing, or product experimentation
• Experience building and scaling growth frameworks or playbooks in high‑growth teams
• Exposure to cross‑market initiatives across Asia or other global regions

• We commit to paying globally competitive salaries and contributions & we share our products’ success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance.
• Our…