Institute Coordinator

MO Kansas City
4717 Grand Ave, Suite 500
Kansas City, MO 64112, USA

This role focuses on the planning, development, implementation, evaluation, and administration of a wide variety of educational programs and initiatives to increase and enhance educational learning. This job requires the ability to work independently with little to no guidance and solve complex problems, and the ability to work onsite in our Kansas City office.

• Coordinates and manages classroom functions and operations, including pre- and post- events
• Oversees all class-related communications to clients, instructors, and other business divisions
• Serves as primary point of contact for students by phone and email
• Ensure event is completed smoothly and step up to resolve any problems
• Prepares classroom materials weekly
• Supports instructors administrative needs during the class
• Collaborates with IT for audio/visual needs and classroom management
• Administers class surveys and exams
• Make recommendations on changes/additions to both policies and process based on customer feedback, evaluations, historical data, and systems capabilities

• Bachelor’s Degree preferred; however, requirement may be satisfied with equivalent combination of education and experience.
• A minimum of 3 years work or industry experience, or combination of education and relevant experience.
• Working independently, with little to no guidance
• Providing recommendations on policies and processes, using data
• Budget management
• Taking new perspective using existing solutions
• Knowledge of CRM/databases,  a plus
• Advanced capabilities with Microsoft Office
• Ability to operate audio-visual equipment
• Employee must maintain a valid driver’s license and acceptable driving record as driving on company business may be required
• The employee is routinely required to stand, walk, sit, speak, hear, see and use hands to handle objects; may occasionally lift and/or move up to 25 pounds

Equal Opportunity Employer
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