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Impound Specialist

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: United Recovery & Remarketing
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below

Impound Specialist

Join the United Recovery & Remarketing team as an Impound Specialist at our Corporate Office in Kansas City, MO.

Company Overview

United is a leader in the repossession and auction industry, serving many of the largest lenders in the United States. Founded in 1973, we operate more than 40 branches nationwide and are expanding our footprint.

Key Responsibilities
  • Resolving customer inquiries with accuracy, efficiency, and quality.
  • Documenting client inquiries and requests efficiently in our system.
  • Assisting the Affiliate Department and Pre Skip/Suspend team with requested tasks.
  • Providing outstanding customer service to all internal and external customers.
  • Accurately assigning received data to repossession agents, branch locations, and affiliates.
Qualifications
  • Self‑starter.
  • Strong written and verbal communication skills.
  • Excellent organizational and time‑management skills.
  • Ability to adapt to fluctuating workflow and work with minimal supervision.
  • Ability to multi‑task and detail‑oriented.
  • Strong commitment to teamwork and collaboration.
Education / Training
  • High school diploma or equivalent.
Compensation

Starting at $19+ per hour, depending on experience.

Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) Plan
  • Paid vacation days
  • Discounted gym membership
  • Vehicle purchase program
  • Career progression
  • Community involvement
Employment Details

Full‑time, Entry level,

Location:

Kansas City, MO.

Apply now – only the first 25 applicants will be considered.

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