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Pharmacy Associate - Kansas , MO
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-02-01
Listing for:
Lincare Holdings
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. They operate within Board of Pharmacy Regulations.
Job Responsibilities- Communicates with customers via inbound and outbound, manual and/or automated calls
- Assesses customer need for additional products/services
- Compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Document calls and enter customers' orders in computerized record keeping system
- Verifies and updates demographic information such as address and telephone number
- Meet specific performance objectives related to number of calls handled, orders processed, time on call, time entering information, etc.
Position Requirements
10+ Years
work experience
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