Valet Attendant-Part Time; Weekends​/Evenings

JOB SUMMARY

Park and retrieve guests vehicles while providing good customer service.

• Greet each guest as they arrive with enthusiasm and a smile.

• Make sure you open doors for all guests, men and women.
• Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors.
• Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket.
• Give keys to Key Attendant.
• Attendants will be responsible for ticketing on the drive.
• Assist with transport baggage of arriving/departing guests if necessary.
• Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah’s.
• Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle.
• Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude.

Creates a positive and “luck building” environment for guests and other employees.

• High School Diploma or equivalent required.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be 18 years of age.
• Must pass background check, driving background check and drug test.
• Must be able to work any day of the week and any shift, including holidays and weekends.
• Must present a well-groomed appearance.
• Minimum six months to a year cash handling experience strongly preferred within high volume industries.
• Must have excellent customer service/communication skills.
• Knowledgeable in data entry, read and interpret output from a computer.

• Must be able to work independently along with a team mentality.
• Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
• Must be able to stand for prolonged periods of time or entire shift.
• Must be able to work at a fast pace and in stressful situations.
• Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
• Must be able to read, write, speak and understand English.
• Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
• Must have the dexterity to grip and work necessary items (chips, 10 key adding machine, money bags, computers, money, etc.).

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).