Business Analyst – Commercial

Overview

About Working At Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Hourly: $26.70 - $40.85 (Amount based on relevant experience, skills, and competencies.)

The main purpose of this job is to the Business Analyst on the Commercial Payments team is to proactively manage cross department pipelines, communications, updates, and process improvements.

• Please note this position is hybrid and requires 3 days per week in office in Kansas City, MO. Must be in Kansas City, MO area.

• Lead and facilitate cross-functional meetings, across business lines within the department, as well as with individuals across the Bank, to support projects and enhancements by evaluating processes, analyzing data and to provide requirements
• Create appropriate documentation for stakeholders, end users, and scope of responsibility
• Assist in defining high level repeatable processes and templates across the teams
• Prepare documentation and conduct training to assist with end-user adoption of process and system changes
• Drive identification of requirements across business units through thorough processes evaluation and train end-users on process and/or system changes
• Help business leaders identify desired outcomes and help develop a prioritized roadmap while gaining alignment across different business units
• Monitor and escalate risks and issues, as appropriate
• Manage annual plan documentation for team business objectives
• Work with director to execute the various events and communications to team members, including town halls (some weekly, monthly, or quarterly)
• Create presentations for director and other senior leaders (includes developing story outline and creating presentation documents)
• Review data and compare reports, trends, variance analysis to identify discrepancies and patterns
• Adhere to project deadlines and commitments while exceeding customer expectations of professionalism
• Independently develop and execute small projects and assist to develop and execute medium size projects
• Perform other duties as assigned

• Demonstrated ability to work with cross-functional resource groups and support business needs
• Business savvy with a growth mindset and proven ability to create and lead presentations
• Proven ability to lead and collaborate with project teams to successfully deliver desired results
• Ability to maintain a high degree of confidentiality
• Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence
• Ability to deal with ambiguity and decipher business needs and requirements
• Actively seeks to develop awareness of objectives and how they relate to broader organization goals
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities and work on multiple assignments with minimal disruption
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills who has the ability to confidently communicate with various levels of Business Partner leadership whether in person or virtually
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook, PowerPoint, SharePoint and One Note