Resource Manager

Overview

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, Blue Cross Blue Shield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Morgan Stanley.

With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Casting Partner, you will…

Be tasked with efficiently managing the staffing and resource allocation of the team to enhance performance and cost-effectiveness. You will collaborate with project managers and leadership to improve resource distribution for various projects while building relationships with new talent and technology. Additionally, you will analyze resource utilization trends, maintain an updated skills database, and proactively address talent shortages to ensure the optimal use of digital resources.

• Streamline staffing and resource utilization for the team
• Deliver precise reports and analyses to leadership, highlighting gaps and recommending staffing strategies
• Assess and balance organizational capacity to proactively optimize resources
• Work with project managers, sales leads, and service area leads to enhance the project pipeline for enterprise clients and ad hoc initiatives
• Cultivate relationships with new talent, resources, and technology
• Examine resource usage trends, forecast future needs, and ensure efficient digital resource utilization
• Handle daily resource requests and escalate issues to management as needed
• Facilitate weekly resourcing meetings and engage in pipeline reviews
• Keep an updated, searchable database of employee skills and experience
• Foster strong relationships with senior leaders to understand their resource requirements
• Collaborate with freelance resources to optimize budget profitability
• Adhere to internal contracting policies for freelance and temporary resources
• Regularly update the freelance database with feedback after assignments
• Identify talent gaps and source freelance resources proactively
• Recommend improvements for resource tracking processes and tool upgrades
• Understand digital project requirements and possess strong technology and development knowledge
• Demonstrate strong verbal, written, and interpersonal communication skills
• Uphold a proactive mindset and creative problem-solving approach
• Show capability to work independently and collaboratively
• Effectively manage time to meet tight client deadlines and deliverables

• 6-7 years of resource management experience
• 3-4 years within an advertising agency or consulting firm
• Proven understanding of technical resource profiles
• Bachelor’s degree or equivalent work experience
• Experience in sourcing and engaging freelance talent
• Excellent communication skills (oral and written) to communicate with stakeholders across multiple levels and disciplines
• Ability to adapt accordingly in an ever-changing environment
• Project management experience is a plus

MERGE is an Equal Opportunity Employer. We welcome and celebrate diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be.

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Country *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Linked In Profile *

Are you legally authorized to work in the United States? *

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B)? *

What is your desired salary? *

How did you hear about us? *

If you selected other, please specify.

If you were referred, who were you referred by?

MERGE offers a hybrid work model. What that means to us, if you live in a city where we have an office (Chicago, Denver, Atlanta, New York, Boston, Kansas City), we are encouraging you to come into the office 2 days a week. What office are you able to go to? *

For government reporting purposes, we ask…