Account Supervisor

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with major brands and operates with offices in multiple cities. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote health, wellness & happiness. We partner with purpose-driven clients in healthcare, life science, and consumer products. Our deep vertical expertise stems from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper, engaging their minds and hearts to do the best work of their careers.

As our Account Supervisor, you will…

• Manage brand strategy and marketing campaigns to drive success within assigned accounts, providing strategic value and exceeding client expectations.
• Serve as a day-to-day client partner, building and maintaining strong senior-level relationships to lead and implement marketing brand strategies and projects.
• Collaborate with clients and internal teams to plan, execute, manage, and analyze detailed campaign and project plans, ensuring on-time, on-budget delivery that meets agency and client standards and delivers measurable results.

• Acquire a deep understanding of the client’s business and life science category and build a similar understanding within the agency.
• Engage clients in forward-looking program planning; partner with Digital, Development, Creative, and other teams to develop and present solutions aligned with business goals.
• Develop strong client relationships through proactive thinking, flawless execution, and on-time delivery.
• Monitor industry trends, technology, and new approaches/vendor partnerships to advance service offerings for clients.
• Develop creative briefs and action forms as applicable.
• Ability to intercept changes from multiple partner agencies and clients and triage appropriately.
• Negotiate scopes and drive in-line/organic growth; oversee burn reports and change of scope discussions as necessary.

• 5–6 years of experience in client management at an integrated advertising agency.
• Life Science/Pharmaceutical experience.
• Bachelor’s degree in marketing, advertising, communications, or equivalent work experience.
• Demonstrated success at working with cross-functional teams and building strong relationships both internally and externally.
• Proven track record of client success, stakeholder management, and ability to drive incremental revenue.
• Strong attention to detail, stellar follow-up, and ability to generate strategic creative solutions to meet client needs.
• Ability to multi-task across multiple projects, accounts, and stakeholders.
• Excellent organization and communication skills.

Merc EEO and compliance statements and eligibility requirements may apply; must be legally authorized to work in the United States without sponsorship.

We are committed to fostering an environment where team members thrive in their careers and personal lives, with a hybrid work model where applicable.

MERGE is proud to invest in benefits including medical, dental, vision, life insurance, 401K, lifestyle spending account, disability coverage, flexible time off and holidays, and other rewards.

MERGE is proud to be an Equal Opportunity Employer. We celebrate diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be.

For government reporting purposes, we may request voluntary self-identification information. Completion is optional and will be kept confidential. Providing this information is not a condition of employment.

As a federal contractor or subcontractor, we comply with applicable equal employment opportunity laws and have a goal for workforce representation. If you have questions about the form, you may contact the hiring team.