Delivery Ops - Mail​/Finishing Level 2

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Kansas City, MO (onsite) – 11 Months Contract

Shift

Hours:

Mon‑Fri (8:30 AM - 5:30 PM)

• Operation of high‑level mail equipment: mail inserters, sorters and finishing equipment in an automated high‑speed/high‑volume environment. Includes packaging/posting. Perform charge‑back reporting for postage, air express, local delivery, and faxes.
• Perform production mail labeling/mail merge.
• Provide mailing address cleanup services (may include use of mail cleansing software).
• Coordinate automated and manual processes for finishing and mailing client materials.
• Implement and maintain distribution and tracking systems.
• Use of customized software to update/maintain mailing addresses.
• Bar code address quality review.
• Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations.
• Recommend improvements to achieve cost savings and optimize workflow.
• Focal contact for special/unique mailings and shipments.
• Use of specialized equipment for material handling if required.
• Receive, sort and process mail documents, packages, and supplies. Notify recipients. Deliver and pick‑up mail on scheduled runs.
• Record & process accountable mail information, maintain logs.
• Track, trace, and resolve mail problems with USPS, express and local delivery services.
• Prepare mail and packages for external shipment and coordinate deliveries and pick‑Client (may include USPS pickup/delivery).
• Perform quality checks on outbound mail. Validate internal mail addresses.
• Bar code address lookup.
• Use common mail services including fax, air express, postal services.
• Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket. Perform finishing work on documents to be mailed, such as folding and insertion.
• Perform electronic mail distribution (open, mail prep, scan and distribute).
• Perform fulfillment functions, such as assembly, packaging, shipping, and tracking of kitted materials.
• Follow mailroom security procedures.
• Barcode tracking or face scanning incoming mail and packages.
• Perform logging, transmission, receipt, and timely distribution of faxes.
• Shipping and receiving using automated system to track and manage activity.
• Monitor/order/replenish supplies inventory, mail, and distribution activities.
• Send and receive e‑mail messages.
• Arrange alternative courier or shipping services to meet customer requirements.
• Fully operate, clean, and maintain all shipping and mail equipment.
• Contact service on mail and shipping equipment if need occurs.

• Able to lift and move up to 50 pounds.
• Able to demonstrate ability to read, write and follow English instructions.
• Able to demonstrate PC / Internet Skills Intermediate – Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms – Perform mail merges – Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections – Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook;
  
  create charts/graphs; use basic math functions; create basic formulae) – Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options) – Working knowledge of account‑relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications ) – Basic knowledge of network (e.g., how to add or delete a network printer) – Basic knowledge of Digital Front Ends – Functional knowledge of MAC when required by client.
• Determine output packaging per packaging standards (e.g., process for books, tabs, etc.) Driving (if required) Ability to demonstrate use of mail equipment per training for example : – Finishing equipment – Inserters – Postage meters – Envelope printers – Scales – Pitney Bowes Mail Management systems – Fed Ex shipping systems.
• Able to demonstrate Customer service and communication skills.
• Able to demonstrate ability to manage multiple…