Receptionist, Mission Critical

Receptionist

Position Summary:

The Receptionist will provide routine reception and clerical support. This position will be responsible for answering phones, greeting visitors, and performing administrative support tasks, all of which support the strategy, vision, and values of JE Dunn.

• Operates telephone switchboard to answer, screen, and forward calls internally.
• Greets visitors, determines nature and purpose of visit, notifies employees of visitors, and directs or escorts visitors to specific destinations.
• Performs routine administrative support tasks for a variety of internal functions, including filing, printing, collating, mailing, distributing mail and documents, and maintaining the office.
• Provides information about the company as requested and helps resolve routine questions and complaints from customers and the general public.
• Schedules appointments, updates calendars, and serves as primary contact for conference room reservations.
• Helps train new or backup receptionists on front‑desk best practice standards and processes.
• Provides support for meeting and event planning.
• Supports new employee equipment setup, dependent upon work program business needs.
• Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy, sensitivity, and responding promptly to customer needs.
• Manages difficult or emotional customer situations promptly and efficiently.
• Meets client commitments, recognizes and acts upon service opportunities.
• Solicits and applies feedback to improve quality and service.

• Ability to perform work accurately and completely and in a timely manner.
• Strong verbal and written communication skills.
• Organizational skills and proficiency in Microsoft Office.
• Ability to maintain confidential information.
• Ability to build relationships and collaborate within a team, internally and externally.

• High School Diploma or GED (Required).
• In lieu of the above requirement, equivalent relevant experience will be considered.

• 0–2 years of receptionist or administrative support experience (Required).

The benefits package aligned to this position is Professional Non‑Union.  for benefits details.

JE Dunn Construction is an equal opportunity/affirmative action employer and is committed to providing equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category. JE Dunn Construction is a background‑screening, drug‑free workplace. JE Dunn provides reasonable accommodations to qualified individuals with disabilities.

If you would like to request an accommodation, please submit your request to

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.