Assistant Property Manager
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listing for:
Hakc
Full Time
position
Listed on 2025-12-02
Job specializations:
-
Administrative/Clerical
-
Real Estate/Property
Job Description & How to Apply Below
Responsible for assisting in managerial and administrative work involving the management and operation of Authority properties.
ESSENTIAL FUNCTIONS
Essential Duties and Responsibilities
The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned.
Complies with all federal rules and regulations, as well as Authority rules and regulations.Represents the Authority in a positive, professional manner at all times and upholding the Authority's values and mission.Aids in enforcing occupancy policies and procedures; conducts new resident orientation; shows units, explains lease, and briefs residents on all Authority policies and procedures governing their possession and continued occupancy of the unit.Accurately calculates resident's family income; determines the correct amount of rent, eligibility, deductions, continued occupancy, and unit bedroom size in accordance with occupancy policy.Collects rent and maintains accurate collection records for all rents, security deposits, and other charges; reviews account receivable report daily; and document collection activities for all delinquent accounts.Actively coordinates recertifications throughout the month; mail/hand deliver notification letters for annual and interim recertifications in a timely manner.Mail/hand deliver delinquent notices, eviction letters, rent change notices, and other correspondence to residents when necessary.Assists with the completion of documentation for resident files and/or property management; works diligently to ensure that all new move-in files are complete and orderly.Accomplish tasks in a timely manner, while maintaining the highest quality possible.Participates in the counseling of residents who are not complying with policy and/or procedure or who have economic, social, legal, health, or other problems and referring them to social service staff or agencies when indicated and document in resident's file.Conducts annual, special, and vacant unit inspections to assess the condition of the property to see if repairs are needed and costs.Assists Property Manager in showing vacant units to prospective residents, assists in processing applications, quotes price, describes features, discusses terms of lease, and communicates property and community amenities and available neighborhood services.Maintains quality control on resident records and files to ensure consistency and compliance with regulations and program requirements.Processes move-outs in accordance with Authority policies and procedures, including conducting move-out inspections and exit interviews, prorating of rent, calculating applicable charges, recommending retention or return of security deposit if applicable, and tracking and closing resident files.Receives calls from residents and/or Property Manager requesting maintenance services and determines whether the nature of the work orders is of an urgent, emergency, or a routine nature. Prioritizes by categories, enters data into computerized system, and routes to appropriate maintenance personnel.Maintains a complete and accurate daily log tracking work orders generated, closed, and in progress, and updates status of all pending work orders. Maintains complete and accurate work order files for each unit.Monitors resident compliance with lease provisions, reports instances of resident fraud and abuse to deter and/or prevent same, investigates and documents violations, advises Property Manager as appropriate, and communicates required remedies to residents.Identifies program integrity issues and follows through to ensure referral and/or prompt action is taken to resolve the issues.Generates required reports in an accurate and timely manner, providing support documentation as appropriate.Oversees, coordinates, and maintains calendar of events and users for multipurpose room.Orders and maintains inventory supplies for office and maintenance.Attends regular in-house trainings and informational meetings.Acts for the Property Manager during his/her absence.SUPERVISORY RESPONSIBILITIES
The Assistant Property Manager receives instructions primarily from the Property Manager. The employee receives specific instructions regarding areas with which the employee is not familiar, priorities, deadlines, when complaints are brought to the attention of the supervisor, and when the supervisor is contacted by the employee for direction. In familiar, regularly occurring duties, the employee plans and carries out work activities with minimal supervision and independently resolves problems that arise.
The employee's work is reviewed regularly and closely for accuracy, timeliness, and conformity to organizational policies, federal, state, and local regulations,…
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