Executive Director

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5 days ago
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The Executive Director is responsible for the overall performance of all company operations under their supervision, implementation of company policies and procedures, strategic plan, and quality assurance initiatives. They will drive financial performance through superior service delivery recognized by both external and internal stakeholders, provide leadership support and tools to operations to meet established goals, and act as a liaison with government officials, provider associations, and the Leadership Team.

Res Care Community Living, an affiliate of Bright Spring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability.

• Reviews operation’s performance/support needs with Executive Management
• Analyzes operations and branch staff for alignment with, and promotion of, Bright Spring’s vision, mission, and values
• Leads all operations to maximize revenue and EBITDA
• Evaluates and implements corrective action plans to improve financial performance of operations not meeting targets
• Participates in the development of annual budgets and operational plans
• Provides leadership support and tools to meet established goals
• Builds business, increases sales to meet or exceed goals
• Reviews sales plans and consults with the Corporate Sales Team regarding implementation strategies
• Evaluates potential growth opportunities through expanding services
• Coordinates training staff on systems, standard processes, company policies and procedures
• Provides guidance to operations experiencing performance issues or administrative vacancies by implementing standard processes to improve service delivery and outcomes
• Establishes relationships and functions as a liaison between operations and the Executive Leadership Team
• Assesses processes and performance
• Leads and deploys the core team (QAM, HRS, etc.) as required to support operations
• Assists with process implementation geared to improve performance goals
• Provides support and supervision to operations with branch manager vacancies
• Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
• Other duties as assigned

• Bachelor’s Degree in Human Services, Business or a related field;
  Master’s Degree preferred
• Three to five years or more of progressively responsible experience managing operations, systems, processes, and people
• Three or more years of supervisory experience with at least five direct reports
• Outstanding organization and leadership abilities
• Excellent communication (oral and written) and public speaking skills
• Experience in home care or a related healthcare field preferred
• Proficiency in technology and all Microsoft Office solutions
• Working knowledge of federal, state, and local regulations of the business they are responsible for
• Excellent customer service skills
• Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
• Ability to travel 25–50% or as needed

Res Care Community Living provides a comprehensive range of high‑quality services, including community living, adult host homes for adults regardless of disability, behavioral/mental health support, in‑home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit

Location:

Kansas City, MO | Salary: $ – $ | Posted 3 weeks ago