T-1 Coordinator

FES
- Further Enterprise Solutions a leading provider of engineering services, turnkey solutions, and software solutions, founded in 2002 by wireless industry veterans, FES has rapidly grown to become a leading provider of innovative solutions to leading telecommunications providers and equipment manufacturers. FES is headquartered in Philadelphia, PA with branch offices throughout the U.S. and Canada to ensure a rapid response and face‑to‑face contact with our clients and staff.

Scope of work:

• Manages end‑to‑end T1 delivery.
• Develops and manages a matrix team of resources from ND&E, Provisioning, RF Eng, Switch Ops, Site Development and Field Ops to manage T1 deployment in assigned region.
• Coordinates and tracks the activity of Sprint and Ericsson personnel responsible for T1 ordering, provisioning, installation, test and turnaround.
• Maintains a strong working knowledge of the processes, systems and organizations responsible for T1 implementation in the network.
• Has working familiarity with T1 implementation intervals and SLAs between organizations.
• Monitors SSTAT ticket queues for tickets that are jeopardised to Site Development and RF for follow‑up/resolution (tickets that Switch operations personnel cannot manage due to prior work tasks that are incomplete or inaccurate).
• Identifies delays in T1 implementation and works with impacted organizations to resolve roadblocks.
• Timely escalates issues that potentially delay T1 implementation.
• Develops and maintains project plans or trackers for T1 orders.
• Provides regular status reports to Project Team members regarding T1 implementation status and issues.

Basic qualifications include:

• High school diploma or equivalent related experience.
• Reporting experience.
• Data analysis experience.
• Advanced knowledge of Microsoft Excel and PowerPoint.
• Ability to work weekends and experience in a war‑room environment.

All your information will be kept confidential according to EEO guidelines.