IT Service Desk Technician
Job in
Kansas City, Wyandotte County, Kansas, 66115, USA
Listed on 2026-01-23
Listing for:
Orange EV
Full Time
position Listed on 2026-01-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Join to apply for the IT Service Desk Technician role at Orange EV
Position SummaryThe IT Service Desk Technician will provide support to Orange EV employees via the Service and Help Desks and assist the IT Network & Security Administrator with growing technical needs throughout the company.
Position Responsibilities- Responding to queries on the phone, via email, in person, or through remote access
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software
- Working within established standard operating procedures
- Training computer users
- Training other staff on troubleshooting and diagnosing problems
- Gaining feedback from customers to improve technology solutions
- Following and developing technical documentation and problem resolutions
- Running reports and analyzing common complaints and problems
- Associate’s degree in computer science or related field
- or IT industry certifications (such as CompTIA A+, Google IT, Microsoft MCSA/MCSE) and two years’ experience in a technical service role
- Strong working knowledge of computer systems, hardware, and software
- Specific skill in Microsoft Windows operating systems, Microsoft Office productivity applications (Word, Excel, Outlook, etc.) and Microsoft Office 365, Autodesk administration
- Excellent problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Excellent customer service and team-working skills
- Self-starter with good time management skills
- Able to juggle multiple demands
An openness to learning and sharing new technologies
- Apple macOS and iOS experience a plus
Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment.
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity
Seniority level- Entry level
- Full-time
- Information Technology
- Truck Transportation
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Find job alerts for “Service Desk Technician” roles.
Kansas City, MO ($50,000.00-$55,000.00)
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