Personal Bankers - Universal Banker - Bilingual

220 PERSONAL BANKERS - UNIVERSAL BANKER 2 - BILINGUAL Job Description

Posted Monday, November 10, 2025 at 7:00 AM

Build Your Career with a Bank That Stands for More

For 100 years, Bank of Labor has been a trusted financial partner for businesses in the Kansas City region. We are uniquely positioned as the leading Labor - focused Financial Institution (FI) whose strategic initiatives have set a national course to serve the needs of Labor Unions across the entire country. Expertise in specialized financing has enabled us to provide debt capital for the construction of training centers from coast to coast.

And because we enjoy a national reputation for our Trust Services and Treasury product offerings, our Labor relationships are comprehensively served . Bank of Labor is the only majority-owned and operated bank in the nation whose focus combines deep industry expertise with modern banking solutions to serve Labor organizations, businesses, and consumers. We are approaching a significant milestonein asset growth!

Bank of Labor doesn’t just provide financial services—we champion the values of integrity, resilience, and community. Our team of professionals plays a vital role in maintaining strong internal controls, risk management, and regulatory compliance, ensuring that we continue to uphold our mission while driving innovation in banking.

W e are seeking to addtop talent to our ranks with a leader driven to help shape the future of our franchise. If you’re a strategic thinker with a passion for excellence and leadership, Bank of Labor offers the opportunity to make a meaningful impact in an organization that values expertise, collaboration, and innovation.

Join a team where your work matters—at a bank with a legacy of strength and a future of opportunity.

UNIVERSAL BANKER 2 - BILINGUAL

JOB SUMMARY:

Has responsibility to meet or exceed the required expectations of our “ESP” (Exceptional Service Provider) program (refer to the Employee Handbook).

Under direct supervision and in accordance with established policies and procedures, the successful candidate performs a variety of duties ensuring the smooth operation in the Retail area. These responsibilities include performing numerous activities associated with the teller and personal banking functions. The employee’s work influences the professional image of the Bank within the community it serves.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions.
• Specialized training in basic principles or techniques in specific areas such as, customer service, personal computers, teller/personal banking is necessary.
• Minimum educational requirement includes a high school degree or equivalent with prior sales and customer service experience in a retail banking environment; a college degree is preferred.
• 2-year Personal Banker experience required.
• Previous background in direct sales and a proven track record in a sales goal/ incentive environment will enhance the performance of this job.
• Demonstrated proficiency in interpersonal communications, verbal and written, is mandatory. This position requires daily interaction with employees, clients and vendors; concise communication, translation and interpretation of various concepts are critical.
• Proficiency in the Spanish/English languages required (verbal, intercommunications, written, etc.)
• A thorough knowledge of the procedures and polices related to the smooth functioning of the teller, personal banking, overdraft protection/safe deposit area and a working knowledge of the on-line computer system for information retrieval by using a CRT or teller terminal is necessary.
• Employee should have an understanding of compliance with Federal & State laws governing teller, personal banking, and overdraft protection/safe deposit areas.
• Previous demonstrated ability to work independently with little direct supervision.
• Required registration on the federal Nation-wide Mortgage Licensing System (NMLS) Registry

PRIMARY RESPONSIBILITIES / EXPECTATIONS (Weighting cannot exceed 100%; Each % represents the value of the job, not time spent):

• Job Performance…