Resident Automation Technician III; M​/F​/D

Join to apply for the Resident Automation Technician III (M/F/D)* role at TGW Logistics
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The Resident Automation Technician III supports our customer on all automation‑related topics. This position requires a broad‑based electrical and mechanical skillset and a proactive approach to improve the site’s performance through trouble‑shooting and hands‑on repair. Based at our customer sites, the Resident Automation Technician III must represent the TGW image and ensure that a professional relationship with the client is developed and maintained.

• Resolve customer equipment issues as quickly and practically as possible.
• Complete work assignments and the associated work orders as assigned.
• Complete maintenance activities pertaining to the automated equipment onsite, including conveyors, cranes, shuttles, scale checks, and carton‑opening systems. Lead maintenance efforts to troubleshoot and resolve complex issues requiring in‑depth technical knowledge.
• Adhere to the highest quality standards while ensuring compliance with health and safety legislation.
• Optimize automation efficiency and performance to ensure delivery of contracted KPIs. Interface with the customer as needed to support operations.
• Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.

• Associate degree or technical certificate in Controls Engineering, Mechatronics, Industrial Maintenance, Electrical Engineering, or related field, or equivalent experience.
• Minimum three (3) years of demonstrated experience maintaining, troubleshooting, and repairing equipment in industrial, warehousing / distribution, or related environments.
• Demonstrated knowledge of electromechanical troubleshooting and repair of material‑handling conveyors, AS/RS, and shuttle systems.
• Familiarity with Human Machine Interface (HMI) and/or Supervisory Control and Data Acquisition (SCADA) experience.
• Ability to interpret engineering drawings for use in diagnostics.
• See full job description for additional physical requirements.

TGW offers full medical, dental, and vision benefits, 401(k) with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.

TGW is an equal opportunity employer. TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Management and Manufacturing