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Box Office Associate

Job in Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: NovationIQ
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below
Box Office Associate page is loaded## Box Office Associate locations:
Sporting Park Kansas City, KS 66111time type:
Part time posted on:
Posted 4 Days Agojob requisition :
REQ-5057
** Job Description Summary
** This position will be responsible for processing and selling tickets to Children’s Mercy Park matches and concerts during weekday, weekend, and evening hours. Other duties include will call, learning specialized ticketing programs, assisting season ticket clients, and representing the organization in a positive and respectful manner.
Sporting Kansas City is an equal opportunity employer. We celebrate diversity and equity and are committed to creating an inclusive environment for all associates. All associates are expected to positively collaborate with individuals of diverse backgrounds. All talented individuals looking for a challenge are encouraged to apply.
** Job Description
**** ASSOCIATE PERKS*** $15/hr
* 20% retail discount on merchandise.
* Free meal provided on matchdays.
**** ESSENTIAL FUNCTIONS
***** Manage information being sent and posted through ticketing system.
* Act as a liaison between Children’s Mercy Park Associates and clients.
* Relay box office related event information to ticket holders.
* Responsible for the collection of ticket monies.
* Comprehend and make inferences from written sales material.
* Assist with will call for all Children’s Mercy Park events, ensuring compliance to all relevant ticketing laws.
* Assist with the management of customer service as it relates to both internal and external clients.
* Exercise confidentiality and integrity upon handling personal and financial customer information.
* Represent Blue Roof Entertainment and its related affiliates in a professional manner at all times.
* Perform other related tasks as assigned.
* Access to reliable transportation.
**** PERSONAL ATTRIBUTES
***** Strong organizational, communications and interpersonal skills.
* Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
* Friendly, welcoming and professional appearance and demeanor.
* Excellent customer service skills and public speaking ability.
* Strong attention to detail and precision.
* Reliable and dependable.
* Passionate about sports, particularly the game of soccer.
**** SKILLS AND EXPERIENCE
***** High School Diploma or G.E.D. Certificate preferred.
* Must be a minimum of 16 years old.
* Previous experience working in a public event venue or in a customer service role preferred.
* Experience with ticketing software preferred.
* Basic technology skills.
* Communicate clearly and concisely in the English language, both verbally and in writing.
* Perform basic arithmetic calculations (addition, subtraction, multiplication, and division) manually or through the use of a calculator.
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Position Requirements
10+ Years work experience
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