Student Services Coordinator - SON

Overview

Job Description Summary The Student Services Coordinator serves as a central resource in the School of Nursing’s Office of Student Affairs, providing high-level administrative, operational, and student-facing support. This role ensures the smooth execution of student services, compliance tracking, admissions support, and event coordination. The Coordinator contributes to a collaborative and student-centered environment by managing complex workflows, maintaining accurate records, and facilitating effective communication across departments.

This position requires a proactive, detail-oriented professional who thrives in a dynamic academic setting and is committed to enhancing the student experience. This is a full-time, on-campus position.

SON Student Affairs (SA) Operations
Student Affairs

Student Services Coordinator - SON

Professional Staff

The Student Services Coordinator serves as a central resource in the School of Nursing’s Office of Student Affairs, providing high-level administrative, operational, and student-facing support. This role ensures the smooth execution of student services, compliance tracking, admissions support, and event coordination. The Coordinator contributes to a collaborative and student-centered environment by managing complex workflows, maintaining accurate records, and facilitating effective communication across departments.

This position requires a proactive, detail-oriented professional who thrives in a dynamic academic setting and is committed to enhancing the student experience. This is a full-time, on-campus position.

Front Office Coordination & Student Engagement (25%)

• Serve as the first point of contact for students, faculty, and visitors, providing professional and welcoming service.
• Respond to inquiries via phone, email, and in-person, ensuring accurate information and warm handoffs.
• Maintain current knowledge of academic programs and student services to effectively triage and resolve inquiries.
• Coordinate scheduling student meetings for the Associate Dean and academic advisors.
• Oversee student-facing services such as locker assignments, scrub checkouts, and general front office presentation.

Office Operations & Records Management (25%)

• Manage student records and digital filing systems, ensuring accuracy, confidentiality, and annual updates.
• Maintain and update the Student Affairs SharePoint site and weekly student communications.
• Assist with policy updates, including the student handbook and website content.
• Ensure accessibility compliance across digital platforms and documents.
• Provide clerical support including inventory management, mail handling, copying, and data entry.
• Take meeting minutes and support committee documentation as needed.
• Serve as support contact for Registrar for transcript verifications and updating student name changes.

Admissions and Compliance Management and Support (25%)

• Assist with transcript evaluations and serve as an application reader during admissions cycles.
• Manage consortium agreements for community college partnerships.
• Oversee onboarding and compliance tracking for graduate students, including background checks, certifications, and licensure. Manage student holds related to compliance.
• Administer color blindness screenings and support compliance for undergraduate students as needed.
• Support scholarship processes through data management and student communication.

Administrative and Project Coordination (25%)

• Provide logistics support for major student events such as New Student Orientation and Student Recognition Ceremony.
• Manage event registrations, room reservations, catering, signage, and materials.
• Support campus tours, student ambassador scheduling, and visitor coordination.
• Assist with special projects and initiatives assigned by the Dean or Associate Dean.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities,…