QA Engineer

Company Description
Rezo.ai is a Unified Agentic AI platform designed to transform Customer Experience operations for enterprises using AI-powered solutions and real-time support. With its suite of advanced products, Rezo.ai helps businesses streamline customer interactions, enhance agent efficiency, and optimize operations for better outcomes. The platform leverages multi-lingual support, automated tagging, speech-to-text conversion, SOP-based audits, and comprehensive data analytics to produce impactful results.

By driving productivity, boosting revenue, and reducing operational overheads, Rezo.ai is a trusted partner for realizing the full potential of AI-powered customer experience solutions.

Role Description
As a QA Engineer, you will play a crucial role in ensuring the quality and performance of our software products. You will collaborate closely with developers, product managers, and other stakeholders to identify and report issues, verify fixes, and contribute to the overall improvement of our software development processes.

Roles and Responsibilities
Execute manual test cases to validate product functionality and user experience.
Identify, document, and report bugs using standard issue-tracking tools.
Collaborate closely with developers and product managers to clarify requirements.
Perform regression, functional, and usability testing across different platforms.
Assist in preparing test plans, scenarios, and detailed test reports.
Stay curious and continuously learn new QA practices and industry trends.

Requirements
Basic understanding of manual testing concepts and the software development lifecycle (SDLC/STLC).
Analytical and problem-solving skills.
Excellent attention to detail and commitment to quality.
Good communication skills and ability to work in a team environment.
Eagerness to learn and grow in the QA domain.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Fresh graduates or candidates with up to 1 year of QA/manual testing experience are encouraged to apply.