Business Development Center Sales Representative

Hilbish Ford is seeking a motivated and customer-focused Business Development Center (BDC) Sales Representative to join our team. Our dealership is supported by strong leadership, a loyal customer base, and a team environment where many employees choose to build long-term careers. With a steady flow of customer inquiries and a reputation built on trust, our team is focused on delivering a professional and responsive experience from the very first interaction.

As a BDC Sales Representative
, you will play a key role in connecting with potential customers, managing inbound and outbound leads, and guiding buyers through the early stages of the vehicle purchasing process. You’ll work closely with our sales team to ensure every inquiry receives prompt, professional follow-up while helping convert interest into scheduled appointments and showroom visits.

The ideal candidate is an excellent communicator who enjoys engaging with customers, thrives in a structured and fast-moving environment, and takes pride in turning conversations into opportunities while creating a positive first impression of the dealership.

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

• Respond promptly to incoming leads via phone, email, or online inquiries
• Manage and prioritize leads to ensure timely follow-up
• Engage with potential customers to understand their needs and preferences
• Provide information about products, services, and promotions
• Highlight product features, benefits, and value propositions
• Stay informed about industry trends, competitor offerings, and market demands.
• Collaborate with other BDC team members, sales representatives, and departments
• Input accurate and up-to-date information into the CRM system
• Other duties assigned

• Knowledge in sales or business is a plus
• Experience in sales or customer service, preferably in an automotive or BDC environment
• Strong sales instincts and the ability to identify and capitalize on sales opportunities
• Previous experience in phone or virtual sales is an asset
• Proficient in using CRM systems and other sales-related software
• Ability to work collaboratively with other BDC team members and sales representatives
• Motivated by achieving and exceeding sales targets
• Willingness to adapt to changes in sales processes and technologies
• Must pass pre-employment background screenings

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career?

Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.