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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

HVAC Dispatch & Customer Support Specialist

Job in Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listing for: One Hour Heating & Air Conditioning
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A HVAC service company in Kannapolis is hiring a Customer Support Representative/Dispatcher. You'll be the first voice for customers and required to ensure excellent service experience. Responsibilities include answering calls, dispatching technicians, and managing customer inquiries. Candidates should have a high school diploma and strong communication skills. Some customer service experience in HVAC or service industries is preferred. This role requires working regular hours with some remote call flexibility.
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