Mid Shift Patient & Safety Specialist- Rmc 3Rd Imcu; Pt

MID SHIFT PATIENT EXPERIENCE & SAFETY SPECIALIST – RMC 3RD IMCU (PT)

(stats to apply for the MID SHIFT PATIENT EXPERIENCE & SAFETY SPECIALIST – RMC 3RD IMCU (PT) role at Riverside Healthcare
).

The purpose of the CNA – Mid‑Shift Patient Experience & Safety Specialist role is to improve patient satisfaction—particularly responsiveness to patient needs—and decrease patient falls through proactive, purposeful rounding and consistent bedside presence during peak activity hours. This role supports a safe, calm, and responsive care environment by anticipating patient needs and promptly addressing comfort and safety concerns.

• Perform purposeful rounding at established intervals with focus on pain management, positioning, personal needs (toileting), and ensuring patient possessions (call light, phone, water) are within reach.
• Anticipate patient needs to reduce call‑light usage and improve responsiveness.
• Provide timely comfort measures such as repositioning assistance, hydration, and environmental adjustments.
• Observe patients closely and promptly report changes in condition or behavior to the RN.
• Monitor patients identified as fall risk and ensure safety interventions are in place.
• Maintain a safe, clutter‑free patient environment and keep call lights and safety equipment within reach.
• Reinforce use of call light and safety precautions with patients and families, escalating safety concerns immediately to nursing staff.
• Assist with activities of daily living (ADLs) such as toileting, hygiene, grooming, feeding, and comfort care as appropriate.
• Respond promptly to patient requests and document care and observations per organizational standards.
• Partner with RNs and the interdisciplinary team to support patient care goals, communicating patient needs, concerns, and observations clearly and in a timely manner.
• Participate in unit huddles, safety rounds, and handoffs as assigned.
• Serve as a visible, approachable caregiver during high‑volume mid‑shift hours.

• Current Certified Nursing Assistant (CNA) certification.
• Basic Life Support (BLS) certification.

• Experience in acute care or inpatient settings.
• Familiarity with purposeful rounding, fall prevention, or patient experience initiatives.

• Improved patient satisfaction scores related to responsiveness.
• Decreased patient falls during mid‑shift hours.
• Consistent compliance with purposeful rounding expectations.
• Positive feedback from patients, families, and care team members.

Exposure to chemicals, blood and body fluids, TB or airborne pathogens, video display terminals, and varying environmental factors such as temperature and lighting.

USD $18.83 – USD $23.00 perარაკgår hour.

Entry level

Part‑time

Management and Manufacturing

Hospitals and Health Care