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Client Care Representative - Auto Retention Associate

Job in Kamloops, BC, Canada
Listing for: 019986 Hub International Canada West ULC (Canada West)
Full Time position
Listed on 2026-01-23
Job specializations:
  • Sales
    Insurance Sales
  • Insurance
    Insurance Sales
Salary/Wage Range or Industry Benchmark: 40000 - 45000 CAD Yearly CAD 40000.00 45000.00 YEAR
Job Description & How to Apply Below

Hi,we’reHUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us,you’reat the center of a vast network of risk, insurance, employee benefits,retirementand wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – soyou’reready for tomorrow.

Hi,we’reHUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals.

When you partner with us,you’reat the center of a vast network of risk, insurance, employee benefits,retirementand wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – soyou’reready for tomorrow.

The Opportunity!

Are youa go-getterwith a passion for sales and a knack for problem-solving? Do you thrive in high-paced environments and love the thrill of a challenge? If so, we have the perfect opportunity for you!

Asan Auto Retention Associate,you will be at the forefront of our sales team, driving growth and delivering top-notch serviceto our clients.

Working in our vibrant callcenter, you will handle a high volume of calls,assistingpotential clients and ensuring their insurance needs are met promptly and effectively. This role is ideal for someone who is self-managing, goal-oriented, and thrives in a fast-paced, high-volume setting.

What you will bring to our team-

  • A proventrack recordin sales, preferably in the insurance industry

  • Exceptional interpersonal and communication skills

  • Strong problem-solving abilities and a client-oriented mindset

  • Experience working in a callcentreenvironment

  • High energy and enthusiasm with a competitive drive

  • Self-starter who can manage their own time and workload effectively

  • Goal-oriented with a relentless pursuit of success

  • Ability to work under pressure and thrive in a fast-paced environment

  • Level 1 General Insurance license (or willingness to obtain one)

  • A day in the life -

  • Proactivelyidentifyand pursuenew salesopportunities through inbound and outbound calls

  • Develop andmaintainstrong client relationships over the phone

  • Assess client needs and provide tailored insurance solutions

  • Handle a high volume of sales activities with a sense of urgency

  • Navigate and resolve client issues with innovative problem-solving

  • Achieve and exceed sales targets and performance metrics

  • Stayup-to-datewith industry trends and product knowledge

  • Salary Expectations

    Thecompensationfor this position is a variable compensation structure,ie., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate’s book of business at a particular time. The expected salary range for this position is $40,000 to $45,000. The total compensation will beimpactedby factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line,scopeand level.

    HUB International is proud to offer comprehensivebenefitand total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

    Why Join HUB?

  • Do you enjoy making friends? We love making friends;joinour team of amazing people who all get along and thrive together!

  • We work hard and play hard!

    Get ready for our Staff Holiday Parties!!

  • Paid day off for your birthday – we want tocelebrateyou!

  • Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

  • Room to grow within the organization

  • Lots of companyperks, benefits, RRSP matching and great compensation

  • Your future with HUB–

    Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining

    HUByou will become part of a rapidly growing company that offers significant opportunity for advancement.

    At HUB, we value education and continuous learning, and we willassistyou along your career development path. We provide HUB Ready training for new…

    Position Requirements
    10+ Years work experience
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