Assistant Store Manager

Overview

Job Category:
Thrift Stores - all positions

Requisition Number: ASSIS
023241

Locations:
Showing 1 location

The Salvation Army is an equal opportunity employer.

• High School degree or equivalent
• Three years of demonstrated experience in a retail environment
• Strong interpersonal skills
• Demonstrated knowledge of cash controls and cashier procedures
• Experience reading computer spreadsheets and working with email, internet skills, Excel, Word, and other computer programs
• Ability to calculate figures and amounts such as discounts and margins
• Have a basic working knowledge of office machines
• Retail and supervisory experience preferred

Provide leadership and direction to assigned associates. Maintain daily production schedules and ensure safety, quality and production requirements are met. Track and coordinate department manpower, production, and budget. Analyze problems and implement countermeasures to improve department performance. Coordinate with other Assistant Managers and departments.

• Detail oriented
• Team player with a spirit of cooperation and work with all others towards goals set by management
• Ability to communicate to Corps Officers, Business Administrator, Store Manager, employees, customers, and donors in a professional and amiable manner
• Job requires the ability to analyze information and evaluate results to choose the best solution in solving problems
• Careful about accuracy, and thorough in completing work tasks
• Job requires being pleasant with donors, fellow employees and customers, displaying a good natured, cooperative attitude

Able to delegate job tasks and give instructions in an oral and/or written manner

• Strong use of the English language in verbal communication
• Good organizational skills
• Ability to work with the public in a courteous manner
• Must always exercise patience and be professional
• Ability to work in a fast-paced environment and maintain poise under pressure
• Ability to work with minimum direct supervision in and out of the production and/or warehouse areas
• Ability to read a map and assist in address location
• Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check
• A valid, in-state license and ability to pass The Salvation Army’s in-house driving test and MVR check
• If employee owns his/her own vehicle, must possess current auto insurance for instances in which a personal vehicle is used on TSA time and/or business. Please note that TSA adheres to the federal standards regarding mileage reimbursement.

The Assistant Manager will work in coordination with the Store Manager in the responsibilities of meeting daily goals, motivation and development of store staff, merchandise organization, production, customer service, and sales while maintaining a clean organized retail setting. When the Store Manager is not on site, the Assistant Manager will be responsible for all daily activities in the store. Will be required to cross train in other Thrift Store departments and provide supervisory coverage in those areas as needed to include but not limited to operating a cash register, stock clothing racks, tag sales floor items, etc.

• In coordination with and as designated by the Store Manager, oversee:
  Personnel
• Plan and prepare work schedules
• Train new employees and volunteers
• Demonstrate the highest standards of courtesy with employees, customers, and donors. They will exemplify the highest standards of integrity in leadership and loyalty to the job, supervisor, and to the Corps of The Salvation Army.
• Be involved in motivating, developing, and directing people as they work, identifying the best people for the job. They will encourage and build mutual trust, respect, and cooperation among team members, actively interacting with employees. Will provide specific written input for annual evaluations of employees and evaluation of volunteers as needed from referring agencies.
• The Assistant Manager will facilitate regularly scheduled staff meetings to communicate the goals of the organization and recommendations for…