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Senior Business Systems Analyst - Chat Platform

Job in Kalispell, Flathead County, Montana, 59904, USA
Listing for: Highmark Health
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Employer Industry: Healthcare Technology Solutions

Why consider this job opportunity
  • Salary up to $
  • Opportunity for career advancement and growth within the organization
  • Engage in a collaborative and innovative work environment
  • Lead critical projects impacting customer service and financial outcomes
  • Involvement in the full software development life cycle with agile methodologies
  • Contribute to the development of user-friendly applications and solutions
What to Expect (Job Responsibilities)
  • Collaborate with customers and technical teams to gather capability needs and drive quality business solutions
  • Participate in agile scrum teams in various roles, including Scrum Master and Business Technical Analyst
  • Ensure compliance with required standards and approvals throughout the project lifecycle
  • Lead requirements testing efforts to minimize production defects and analyze results
  • Communicate effectively with team members and stakeholders, providing clear documentation and project status updates
What is Required (Qualifications)
  • Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
  • 5 - 7 years of experience in Information Systems/Information Technology
  • Strong analytical and problem‑solving skills
  • Excellent communication and report writing skills
  • Proficiency in SQL and project management methodologies
How to Stand Out (Preferred Qualifications)
  • 3 - 5 years of experience in Lean/Six Sigma
  • 3 - 5 years in the Health Insurance or Healthcare Industry
  • Experience with IVR or chatbot technologies
  • Certifications such as ITIL, TOGAF, Six Sigma, or PMP

#Healthcare Technology #Business Analyst #Agile Methodology #Career Growth #Healthcare Industry

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Position Requirements
10+ Years work experience
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