Medical Assistant

Position Overview

Join a mission-driven healthcare team dedicated to serving U.S. Veterans. The Medical Assistant / Clinical Office Administrator plays a key role in ensuring smooth day-to-day clinic operations while providing professional, respectful, and efficient support to Veterans, providers, and staff.

This position is ideal for a detail-oriented professional who thrives in a structured healthcare environment and is committed to delivering excellent customer service.

Schedule: Tuesday–Friday, 8:00 AM – 4:00 PM

Duration
:
Permanent assignment!

Benefits
: W2, Full Benefits after 1 month of working (Includes: Health, Vision and Dental, 401K, etc.)

Dress Code: Scrubs / Business Casual

• Greet and check in Veterans, complete screenings, verify demographics, and obtain required documentation
• Schedule, confirm, and update appointments; communicate exam instructions and same-day changes
• Receive and triage incoming phone calls and visitors; provide information in accordance with policy
• Chaperone medical exams as required by examiner and exam type
• Maintain accurate compliance files, records, logs, and charts in accordance with HIPAA and federal, state, and local regulations
• Order and manage office supplies and assist with mail distribution
• Serve as point of contact for IT issues, repairs, installations, and record retrieval
• Assist with orientation and onboarding of new staff and practitioners
• Perform light cleaning and sanitization of front desk and common areas
• Support Veterans with service animals and ensure no Veteran is refused service
• Perform additional duties as directed by leadership

• High School Diploma or GED required
• Medical Assisting Diploma or MA certificaiton required
• Ability to work independently and collaboratively as part of a team
• Strong interpersonal skills with flexibility and adaptability
• Proficiency with computers, including:
• Microsoft Office Suite
• Gmail and Google Drive
• Printer setup and basic troubleshooting
• Ability to learn new systems and software
• Ability to sit for extended periods and occasionally lift or carry more than 50 pounds

• Strong organizational and problem-solving skills
• Excellent verbal and written communication abilities
• High attention to detail and professionalism