Intake Specialist

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Job Description - Intake Specialist )

INTAKE SPECIALIST

FLATHEAD VALLEY REENTRY CENTER

KALISPELL, MT

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!

The Flathead Valley Reentry Center (FVRC) plays an integral role in shaping the way we deliver structure and accountability while supporting success for residents returning to their community at this first-ever, DOC-owned and operated prerelease center. We’re making generational changes at the DOC. Help us build the future of corrections in Montana.

The Intake Specialist plays a vital role in supporting the daily operations and resident services at the Flathead Valley Reentry Center. This position is responsible for coordinating the intake process for new residents, ensuring accurate documentation, and providing administrative and front-desk support to maintain efficient program operations.

Responsibilities

• Schedule and coordinate the intake of residents into the reentry program.
• Conduct and coordinate initial screenings and assessments in accordance with program requirements.
• Gather, review, and maintain resident records, reports, and required documentation.
• Ensure compliance with facility reporting requirements and established procedures.
• Greet visitors in a professional and courteous manner, answer inquiries, and direct individuals to the appropriate staff member.
• Answer and route incoming telephone calls, provide information to callers, record messages, and transfer calls as appropriate.
• Prepare responses to routine correspondence and inquiries.

• Bachelor’s degree in criminal justice, psychology, education or a related field.
• One year of job-related experience.
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and professional boundaries
• Ability to handle confidential information
• Alternative combinations of education and experience will be considered on a case-by-case basis.

Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.

To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a “Relevant File”. In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.

Successful applicants will be subject to:

• Criminal history check
• Reference checks

Prison Rape Elimination Act - Any person who has been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or any person who has been civilly or administratively adjusted to have engaged in the activity as described are not qualified for this position.

Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings. In secure care facilities possession of tobacco products is prohibited.

Applicant Pool Statement:
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment:
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary
: $27.04 - 27.04 Hourly;
Telework Eligibility:
Not Telework Eligible;
Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan

1

Regular

Full-Time