Auto Glass Installation Technician Trainee

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A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite‑certified technician, showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• Potential to be promoted after your first year. Technician career levels are based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k, including a 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources needed for success.
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• High School Diploma or GED/Equivalent. Preferred.
• Valid state‑issued driver’s license. Required.

• Must be 18 years of age or older. Required.

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Use a variety of hand tools and power tools safely and effectively.
• Operate a motor vehicle in accordance with all federal, state and local laws, with monitoring via in‑cab vehicle safety camera or video surveillance technology.
• Maintain professionalism and passion for providing outstanding customer service and exceeding expectations.
• Work safely outdoors in a wide variety of weather conditions and extreme temperatures for extended periods.
• Work with chemicals, including flammable chemicals, as applicable per the “Safelite Way of Fitting.”
• Work scheduled days with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Read, write and interpret English and technical directions.
• Communicate orally (via phone) and in writing (via computer or other electronic means).
• Maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under pressure and/or opposition.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Diversity:
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.