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Network Onsite Delivery Lead
Job in
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listed on 2026-02-28
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Cybersecurity, IT Consultant, IT Support, Systems Engineer
Job Description & How to Apply Below
Responsibilities
- Delivery Management with ITIL Experience
- Leading strategic discussions and roadmap with customer leadership
- Thought leadership in bringing automation and process improvement in service delivery
- Leading Major Incidence calls and driving RCA process
- Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues
- Ability to configure and discuss Routing and Switching technologies, MPLS, Network Security, Data Center networks – firewalls, IDS/IPS, VPN, load balancers
- Must have hands on experience on Dell switches and Paulo Alto firewall
- Switching:
Cisco Catalyst Switches, VLAN, STP, VLAN Trunking - Understanding of Cisco ASA (Cisco VPN Technology)
- Understanding of Cisco Wireless LAN Controllers and Access points
- IP routing and switching
- Understanding of Cisco ACI and SD-WAN
- Network Monitoring and Alerts management
- Delivery Management with ITIL Experience
- Customer management
- Leading strategic discussions and roadmap with customer leadership
- Thought leadership in bringing automation and process improvement in service delivery
- Leading Major Incidence calls and driving RCA process
- Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues
- Ability to configure and discuss Routing and Switching technologies, MPLS, Network Security, Data Center networks – firewalls, IDS/IPS, VPN, load balancers
- Must have hands on experience on Dell switches and Paulo Alto firewall
- Switching:
Cisco Catalyst Switches, VLAN, STP, VLAN Trunking - Understanding of Cisco ASA (Cisco VPN Technology)
- Understanding of Cisco Wireless LAN Controllers and Access points
- IP routing and switching
- Understanding of Cisco ACI and SD-WAN
- Network Monitoring and Alerts management
Salary Range $100,000-$130,000/year
Benefits- Discretionary Annual Incentive
- Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans - Family Support:
Maternal & Parental Leaves - Insurance Options:
Auto & Home Insurance, Identity Theft Protection - Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement - Time Off:
Vacation, Time Off, Sick Leave & Holidays - Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
BACHELOR OF COMPUTER SCIENCE
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